Privacy Policy
Last updated: April 15, 2026
1. Who We Are
ARC Fitness ("ARC," "we," "us," or "our") operates the ARC mobile application, the website at getarcfit.com, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Username and display name
- Password (stored as a salted hash, never in plain text)
- Profile photo (optional)
Health & Fitness Data
When you use ARC's tracking features, we may collect:
- Workout logs (exercises, sets, reps, duration)
- Meal logs and nutrition data
- Body measurements (weight, height, body fat percentage)
- Daily activity metrics (steps, active minutes, calories burned)
- Progress photos
Third-Party Fitness Data
When you connect a third-party fitness service (such as Strava, Fitbit, Oura, Google Fit, Whoop, or Garmin), we receive activity and health data from those services according to the permissions you grant. This may include:
- Activity data (runs, rides, workouts, GPS routes)
- Heart rate data
- Sleep data
- Step counts and daily activity summaries
- Calories burned
We only access data you explicitly authorize and you can disconnect any third-party service at any time from your ARC settings.
Usage Information
We automatically collect:
- Device type, operating system, and browser
- IP address and approximate location (city-level)
- Pages visited and features used
- Crash reports and performance data
Payment Information
Payments are processed by Stripe. We do not store your credit card number, bank account, or full payment details on our servers. We receive a Stripe customer ID and subscription status to manage your plan.
Website Analytics
Our marketing website at getarcfit.com uses standard web analytics to understand how visitors find and use the site. Specifically:
- Google Analytics 4 — aggregate page views, navigation patterns, and referral sources.
- Meta Pixel (Facebook/Instagram) — measures conversions from paid campaigns we may run on Meta platforms.
These tools collect the Usage Information listed above via cookies and similar technologies. They do not receive your health or fitness data, payment details, or account identifiers. You can opt out of Google Analytics via the official opt-out browser add-on, and you can manage Meta's use of tracking data at facebook.com/settings/ads.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Personalize your experience (AI workout plans, AI meal plans, food analysis)
- Sync and display fitness data from connected third-party services
- Process transactions and manage subscriptions
- Send transactional emails (account verification, password resets, billing receipts)
- Analyze usage patterns to improve the Service
- Detect, prevent, and address fraud or technical issues
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Service (hosting, payment processing, analytics, AI model providers). These providers are contractually obligated to protect your data.
- Other users only for features you explicitly enable (public profile, social posts, community features). You control your visibility settings.
- Trainers you subscribe to, who can view your assigned workout and nutrition data to provide coaching.
- Legal authorities when required by law, court order, or to protect the safety of our users.
5. Third-Party Integrations
When you connect third-party fitness services, your use of those services is governed by their own privacy policies. We encourage you to review the privacy policies of any third-party service you connect:
- Strava: strava.com/legal/privacy
- Fitbit: fitbit.com/legal/privacy-policy
- Oura: ouraring.com/privacy-policy
- Google Fit: policies.google.com/privacy
- Whoop: whoop.com/privacy
- Garmin: garmin.com/privacy
You can revoke ARC's access to any connected service at any time through your ARC settings or through the third-party service's own settings.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit (TLS/HTTPS) and at rest
- Secure authentication with hashed passwords
- Row-level security policies on our database
- Regular security audits
- OAuth 2.0 with HMAC-signed state parameters for third-party connections
No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for data processing
- Object to certain types of processing
To exercise any of these rights, contact us at privacy@getarcfit.com.
9. Children's Privacy
The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: privacy@getarcfit.com
- Website: getarcfit.com